Refund Policy for Afri54

Last Updated: January 12, 2026

This Refund Policy explains the conditions under which refunds may be granted for services purchased on Afri54. By using Afri54 and making payments on the platform, you agree to the terms outlined below.

1. General Policy

Afri54 provides digital services including business listings, digital business cards, Afri-Stores, promotional services, and participation in platform programs. Due to the nature of digital services, refunds are limited once a service has been activated, delivered, or made available for use.

2. Business Listings and Digital Services

Payments made for business listings, digital business cards, Afri-Stores, or other digital visibility services are generally non-refundable once:

The listing or service has been published or activated, or

The service has been accessed or used by the customer.

This is because digital services cannot be returned once delivered.

3. Designer Services

For services provided by Afri54 Designers:

Payments are held by Afri54 until the client confirms satisfactory completion of the work.

If a dispute arises before completion, Afri54 may review the case and determine a fair resolution.

Refunds may be issued if the service is not delivered as agreed.

4. Market Partner Subscriptions

Market Partner subscriptions grant access to digital market rights and platform benefits. Refunds are not provided once:

The market has been assigned, or

Access to the Market Partner system has been granted.

Users are encouraged to review all information carefully before subscribing.

5. Duplicate or Incorrect Payments

Refunds may be issued in cases of:

Duplicate payments

Incorrect billing due to technical errors

Requests must be submitted within 7 days of the transaction.

6. Payment Outside Afri54

Afri54 is not responsible for payments made outside the official platform. Users are strongly advised not to make payments directly to individuals, support representatives, or third parties.

7. Refund Request Process

To request a refund, users must submit a support request including:

Account or business name

Transaction details

Reason for refund request

All refund requests are reviewed on a case-by-case basis.

8. Processing Time

Approved refunds may take 7–14 business days to process depending on payment providers and banking systems.

9. Changes to This Policy

Afri54 reserves the right to update this Refund Policy at any time. Updates will be posted on this page with the revised effective date.



10. Contact Support

For refund inquiries, please contact:

Support: https://support.afri54.com or afri54platform@gmail.com